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Transfer Selected Cases
In order to transfer some of the cases from one worker to another , the cases are marked by clicking on the box at the beginning of each row box to add a checkmark in the Select column. Once all the cases to be transferred have been marked, click on the Transfer Checked Cases button at the bottom of the page. All selected cases will be selected for the transfer process. Once you have performed this step, continue the process as described in Select New Worker.