Changing the Case Status1

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Changing the Case Status1

To perform this step, access the Account Summary page.

Select the Account Option named Change Account Status. As a result, the Update Account Status page (SB0115) is accessed.

Select Inactive as the New Status. Case can be made "Active" again if family returns for subsidy services. Today's date has been pre-filled as the Status Change Date. Click on the Submit button.