Contents
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Contact Action Details
Once you have entered the information in the above fields, click on the Continue button. The next page presented is the Contact Log Entry - Contact Action Details page. Complete the information as described below.
Worker
This is not an entry field; the name of the worker logged into the system is displayed in this field.
Contact Date*
The system will default this to the current date, but it may be changed in necessary.
Start Time*
Enter the starting time for the contact using the format hh:mm am/pm.
Duration
This is not an entry field. Once the start time has been entered, the duration will be calculated by the system.
Contact Type*
Select one of the following from the drop-down list using the down arrow next to this field (
):
Home Phone
Contact Data
Enter the data that corresponds to the Contact Type selected in the above field.
Response*
Select one of the following from the drop-down list using the down arrow next to this field ():
Contacted
Incorrect Phone Number
Left Message on Answering Machine
Left Message with Individual
No Answer
Phone Busy
Unable to Contact
Notes
Enter any notes that are pertinent to the contact using this textbox.