Disposition

Contents -

Disposition

For each Contact Log entry, a Disposition is entered to record the outcome of the particular contact. The following information is captured:

Resolution*

Select one of the following from the drop-down list using the down arrow next to this field (

):

Not Yet Resolved

Resolved

Unable to Resolve

Comments

Enter any comments that are pertinent to the contact using this textbox.

Once the information for both the Contact Log Details and the Disposition has been completed, click on the Submit button.