Update Disposition

Contents -

Update Disposition

Another option available is to update the disposition for the Contact Log Entry. Click on the Update Disposition button at the bottom of the page to access this function. As a result, the Contact Log Entry - Update Disposition page is presented for input.

The Resolution that was lastly entered appears as the Resolution, but may be changed if necessary. Enter any Comments pertaining to the resolution if appropriate. Click on the Submit Disposition button in order to make this entry a part of the Contact record.