Contents
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Manage Workload
The Manage Worklist function contains all cases for which work items or notices have been assigned to a particular worker. The Case List will show a total count of all cases for each worker, by case type. The information will be used when making case transfer decisions, to review the case load of the individual being assigned new work. The list is accessed through the Administrative Tools menu by selecting the option Manage Workload. Once selected, the Manage Workload page is presented.
More:
Filter Case List
Review Cases for a Worker
Transfer Cases
Case Assignment Notice