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Payment Errors
During the processing of payments between Bright Futures and Vision, errors may occur that prevent the completion of this process. The reconciliation process is designed to identify the errors as they are returned from Vision. When an error occurs, a Vision Error Notice is generated and sent to the Subsidy Accountant's Notice List.
Details of the specific problem with the payment may be accessed through the Details link on the corresponding row for the notice. Clicking on Details will access the following page.
In the case shown above, the payment could not be sent to Vision for payment because the Vendor Identification Number is missing. The next steps are to correct the problem that is shown in the Comments section and resubmit the invoice for payment once the problem has been resolved.
In this case, the Vision ID Number will be entered through the Party functionality described in the Case Management - People and Organizations Chapter. Once the information has been completed, access the Resubmission function.
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Resubmission Function