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Public Portal Application Processing
As a result of the submitted application on the Public Portal, a work item named Subsidy Application Processing Required is generated for the Subsidy Specialist assigned through the Town/District mapping.
Select the work item by clicking on the active link under the Subject column. As a result, you will access the Public Portal Service Request page is displayed.
Reject Request
Click on the View Request link next to the Request ID and if all is not in order with the application, reject the request by clicking on the Reject Request button.
Process Request
Click on the View Request link next to the Request ID and if all is not in order with the application, reject the request by clicking on the Continue button at the bottom of the page.
Once the request has been accepted, the Service Request - Validate Parties page is displayed.
Click on the Validate link at the end of each row in order to validate the person(s) who were entered in the application. The next page presented is the Service Request - Validate Party page (SR0011) which contains the name of the person for whom you chose to validate.
On this page, review the Search Results at the bottom of the page. The results list may be sorted through the Sort By field on the top right corner of the table using the following options:
Name (Last, First)
System ID
Date of Birth
City
State
Zip Code
Once a sort option has been selected, click on the Go button to the right of this field.
More:
Subsidy Applicant - Perform Another Search (Validation)
Subsidy Applicant - Use Selected (Validation)
Subsidy Applicant - Create New Party (Validation)