Removing Case from the Wait List

Contents -

Removing Case from the Wait List

In order to remove a case from the access the Eligibility record for the case by selecting the Eligibility tab on the sub-nav bar on the Case Account Summary page (SB0053). As a result, the Family Eligibility page (SB0007) is presented.

Removal Reason

Complete the reason by selecting the value from the drop-down list using the down arrow () next to the field.

Case Closed

Placed

Service No Longer Required

Then click on the Submit button. Once this action has been completed, the Eligibility will need to be redetermined. For complete instructions on Redetermination, see the Subsidy Intake and Eligibility Chapter.

More:

Notes for Redetermination