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Recording Site Visit Findings
The previously entered data from the Record New Site Visit page appears and cannot be edited on the Site Visit Findings page. If violations are noted and corrective actions are required, these actions are tracked to their conclusion. Site Visit Corrective Actions are Worklisted to the Licensing Technician for review and follow-up on the day that they are due for completion. Each corrective action has a due date and a completed date. When the completion date is entered into the system, the Site Visit Corrective Action is removed from the Licensing Technician's Worklist. When all corrective actions are complete, the site visit is complete.
The primary documentation of completion of corrective actions is the Corrective Action Certification, which is contained in the Site Visit Report and returned to the Licensing Technician by the Provider. When this Certification is received, the Licensing Technician enters the Corrective Action completion date with either no verification or with verification via a telephone contact. In addition, the Licensor may visit the site again to verify the corrective actions.
During the tracking process, there may be multiple attempts to contact the Provider to follow-up on violations and have them resolved. During the follow-up, contacts with the Provider are documented in the Case Contact Log (See Case Management - Work Management).
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Violations and Corrective Actions
Observations